Refund policy

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense and are processed within 5 business days. 

We will submit a problem report to our product partner, if there is an issue on the products or anything else on the order.

Unclaimed returns get donated to charity after 4 weeks. 

Wrong Size Ordered - Please review our size chart carefully before placing your order.

Because each item is prepared specifically for your order, We do not accept returns, refunds, or exchanges when an incorrect size is ordered by the customer.

Customers are responsible for selecting the correct size at checkout. If you are unsure about sizing, we strongly recommend reviewing the measurements listed in the product size chart before purchasing.

We will not accept returns or exchanges for:

• Ordering the wrong size
• Changing your mind about the size or fit
• Preferring a different fit after receiving the item

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer.